Trauma Behind the Call
A Tough Conversation
Tuesday, October 13, 2020
This week, we paid tribute to the real First First Responders (not a typo) ... Dispatch. We got the opportunity to have real talk with the people who take our calls, help us stay safe, and let us know where to go. Dispatchers are often not recognized or included in First Responder resources yet often do more in one day, then other First Responders do in a week!
Often Dispatchers don't get closure after the calls. They can experience the fear of sending First Responders into a rough situation. They, too, experience secondary and vicarious trauma. Tonight, we are talking to some amazing Dispatchers to hear their stories and what they do to cope and survive.